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The Newest PICS Team
Members |
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Zottoli is happily married with three kids and lives in Florida. He is a New York sports fan who also loves to play golf and sport fish. He has an M.B.A. and Financial
Analyst certification from Pace University.
When asked about his approach, Zottoli says: "I am a roll-up-your-sleeves type of consultant. Clients usually are comfortable with my work approach."
Dwayne Llewellyn-
Product Sales Manager
Dwayne Llewellyn has more than 15 years selling into and supporting the technology sector, mostly serving the DOD,
integrated circuit, telecom, and fiber optic clients and contractors. Llewellyn's approach in supporting the customer begins at the
introductory phase, and continues through to the delivery stage with constant follow up to ensure his clients' total satisfaction.
Llewellyn is an avid Philadelphia Eagles sports fan and has continued his passion for playing golf for more than 30 years. He has been married for
12 years, and has an 11-
year-old son, Benjamin. |
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| Q and A with Tim Rabaut, Consulting Manager, PICS |
Can you tell me a little bit about your background, and the background of your team?
I spent 15 years in the manufacturing industry as an accountant, controller, and corporate IT manager. I also worked to implement MFG/PRO in four manufacturing plants and a corporate/engineering center. During this time, I learned a lot about streamlining business processes.
Industry experience is the common thread in PICS implementation team. Controller, materials manager, master scheduler, materials planner, buyer, and IT manager is just a sampling of positions my team members have held during their time in the manufacturing sector. Everyone brings unique talent to the team. |
| How does your experience – and the experience of your team – help your customers? |
Knowledge of how the software works is only part of the answer. This is what I
like to call "book smarts," and it is definitely a required skill set. However,
understanding the customer's business process and how the software should be
applied is the real key. This is the "street smart" aspect of software implementations.
We're fortunate to have a team of people with vast industry experience and a high
level of software "street smarts." |
| How did you and PICS work to develop this philosophy? |
The PICS Methodology was a joint development effort led by our consultants
and project managers. We tapped into the diverse background and experience of
our team to develop a field-proven solution. |
What would you say to someone who is considering working
with PICS to implement something? |
Selecting PICS can help you achieve success by bringing both industry experience
and software expertise to your project and team. The big question is: do you
have the expertise and the time to accomplish this task in-house? Most companies
are lacking in one of those key components, and this is where PICS can add real
value to your project. You're getting seasoned professionals that bring real world
experience to your project team. |
| Want to learn how Tim helps PICS clients? Visit www.pics.com/tips to see a tip that will help you better manage your MFG system. |
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