SysTrak is a total monitoring solution which brings together Unix and Progress performance data all within QAD Enterprise Applications ( MFG/PRO ). SysTrak records your system history so you can identify and resolve the root cause of performance problems. This has allowed companies to avoid the expensive alternative of purchasing more hardware. It also establishes an unprecedented ability to audit user activity and resolve record locking issues.
Why Use SysTrak?
Solving user problems can be a time consuming task, if you do not know what your users are doing. If you had immediate visibility into all aspects of your system, you could efficiently resolve user concerns ranging from day-to-day issues up to the critical issues (including locking conflicts, and overloaded systems).
Long term performance decline is frequently caused by two key factors:
When faced with poor performance, companies usually react by purchasing more hardware. This has little effect because it does not deal with the root cause of the performance problems. The root cause cannot be determined without examining a performance data baseline extracted from the history of your system's usage.
System Activity Logging:
A customizable system-wide audit trail of all user actions is maintained, including:
Logging in & out; abnormal exits; and exits to Progress.
All menu selections, and programs accessed.
All reports and inquiries run, with selection criteria and printing options used.
All usage of hot keys, and user menus.
Resource usage, such as CPU, Disk I/O and Record Locks.
Recording can be customized at the user level.
Detailed reporting is available for all aspects of the audit trails, from system wide use of report selection criteria to the recent actions of an individual user.
On-line System Activity Monitoring:
The on-line activity functions display what is currently happening on the system; detailed, and filtered views are available. Operating system, Progress, and QAD Enterprise Applications ( MFG/PRO ) details are brought together in a single view for trouble-shooting and emergency purposes.
System Load Analysis:
Report usage is the major component of system usage at any site. It is very common to see reports being submitted with poor selection criteria causing them to run inefficiently. SysTrak will identify the major components of your system load and will enable you to target individual applications for further analysis using the other SysTrak tools.
Record Locking Resolution:
Record locking is elusive, and can cripple an otherwise healthy system. SysTrak provides a unique tool that instantly shows the root causes of locking problems. The information is shown at a meaningful QAD Enterprise Applications ( MFG/PRO ) level - the users, their activity, and the locked data. A summary of which users are blocking others allows you to take appropriate action and minimize the impact to users and the need for re-work.
SysTrak Screen Shots
QAD® is a trademark and QAD Enterprise Applications ( MFG/PRO ) is a registered trademark of QAD® Inc. All other products or company names herein may be trademarks of their respective owners.
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